Organisational

Welcome to the Organisational section of the Grants Compass. Here you’ll find all important information about legal aspects, data protection, and billing for your account. These areas are essential for transparent and legally compliant use of our service.

Overview of Organisational Areas

📋 Legal & Data Protection

Comprehensive information about our legal basis, data protection policies, and your rights as a user of the Grants Compass.

💰 Billing & Payment

Everything about subscription plans, payment processing, invoicing, and managing your subscription.

Key Aspects

Transparency and Trust

• Clear terms and conditions: Understandable terms of use with no hidden clauses
• GDPR compliance: Full compliance with the European General Data Protection Regulation
• Fair pricing: Transparent prices with special conditions for nonprofit organizations

Your Rights

• Data protection: Full control over your personal data
• Transparency: Insight into all stored information
• Flexibility: Cancel subscriptions at any time without long-term commitments

Support and Help

• Personal support: Direct contact with our team for questions
• Comprehensive documentation: Detailed help articles and guides
• Quick problem solving: Fast handling of requests and concerns

Contact and Support

If you have questions about organisational aspects, we’re happy to help:

• Support: Open a new ticket in the Helpcenter using the Support button
• Website: https://foerdermittelkompass.reflecta.org
• Response time: Usually within 1-2 business days

💡 Note: If you have specific questions about legal or billing topics, don’t hesitate to contact us. Our team is happy to help with all organisational matters regarding your Grants Compass account.